ChannelGrabber Newsletter: February 2019

Find out about our latest development projects during February, future plans and insights into the e-commerce industry

Chelsea Kelly avatar
Written by Chelsea Kelly
Updated over a week ago

Published:  27th February 2019

Hello all and welcome to the February edition of the ChannelGrabber Newsletter!

Despite being a short month, February has been one of our most productive months ever in terms of development work starting, and finishing, on loads of new features.

Read on to find out what we've been up to...

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Find out about the improvements and brand new features we have been working on for you, and about our future plans for development.



Picking Locations

To add to the already handy functionality of ChannelGrabber's Pick List feature, we have now introduced the option to add Picking Locations per SKU, so that you can enter the location of each of your products into ChannelGrabber, then have these included on your Pick List to make collecting, packing and dispatching your orders even more efficient!  Hurrah!


Create New Products in Bulk

We previously added the option to manually add a new product in ChannelGrabber, to help with stock and listing management, and we have now taken this a step further by giving you the flexibility to create products in bulk from a CSV file!  This will make it easier to add products to ChannelGrabber from any platforms or databases that we don't yet connect with/import from directly, or just makes it easier to work on a larger scale if you like working with spreadsheets.


Export and Import Linked Products in Bulk

As well as creating new products from a spreadsheet, by popular request, we have also added the functionality to be able to link products in bulk too!  

The two main purposes of this are:

  • Bundles: where one SKU represents a group of component products that, when grouped together, form a kit or multi-pack

  • SKU Mapping: where the same item has been listed with different SKUs so the SKUs need to be linked together to share the same stock level in a 1:1 ratio

You can link products in the CG interface already, but this is now even easier to do en masse with our bulk uploader tool!  Happy Linking!


Low Stock Alerts

We are now working on a new stock management option to allow you to set stock alert levels per product in ChannelGrabber, so that it will be easier to get a list/report of your items when they fall below the stock alert level.

Create a Purchase Order from Products with Low Stock

Linked with the above stock alerts feature will be the option to also have products with low stock levels feeding into the purchase order system, to make it quicker and easier than ever to organise and re-order your stock.


If you have an idea for an improvement or new feature you would like to see us add to the system in the future, please do let us know, by emailing
If you're asking for something that has already been requested, we will add your vote to the feature to give it higher priority, or if your idea is totally fresh, we will add a new request to our developers' board for votes and future consideration.

We almost always prioritise feature requests based on demand, so the more users that vote for a feature, the higher up the "to-do" list it will move  ;)

Don't forget, you can also check out our public development roadmap as well, which will give you an idea of what we're working on and what's next in line/further down our developers' queue at any time:  ChannelGrabber Transparent Product Roadmap

Can't wait to hear your thoughts!


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Here, we'll pass on any newsworthy events or changes that we've learned about the e-commerce industry that may affect our system or you, our customers.    

eBay to make Good 'Til Cancelled (GTC) listings compulsory

ChannelGrabber has long recommended Good 'Til Cancelled as the preferred listing duration and now we have learned that as of 1st April 2019, eBay will be removing all Listing Duration "fixed days" settings and leaving only the Good 'Til Cancelled duration from now on. 

This will mean that you will no longer be able to create new listings with any limited duration after this date, and any existing listings with other durations will continue until their specified end date or until they sell out.  If these listings are then renewed, Good ‘Til Cancelled will be the only duration option.

eBay have warned that this may result in fee changes, but the advantage is that you will no longer need to re-list your products when they expire every 3, 5, 7, 10 or 30 days, as the listings will simply remain live until you run out of stock or choose to end the listing, meaning that listing downtime during manual renewal is eliminated.

This can positively impact a listing’s search ranking and the out-of-stock feature is exclusive to Good ‘Til Cancelled listings, which allows you to keep your listing sales history even when you run out of stock, and picks up where it left off when you re-stock and watchers are also retained.

In addition they say that, Good ‘Til Cancelled listings perform significantly better on external search engines, such as Google, hence bringing greater traffic to the site and to sellers’ individual listings.

Amazon offers free payments processing with the
Amazon Pay Spring Break Promotion

To encourage merchants to register for the Amazon Pay service, Amazon are offering to waive payment fees for the whole of April, May and June.  This promotion is valid for anyone who activates Amazon Pay before 26th March.  There are, of course, a few terms and conditions you’ll need to agree to.

Amazon say of this service:
"With Amazon Pay, millions of customers can pay quickly, conveniently and securely on your website with information already stored in their Amazon accounts.  Amazon Pay streamlines payments so your customers spend less time checking out — and more time shopping."


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We hope you have enjoyed the February edition of our newsletter and found some useful information to help you with your online business.  

Why not also check out the blog page on our website, to keep up to date with news from us as well as even more industry insights and input from guest authors too?


As always, if you would like to discuss anything relating to your ChannelGrabber account, please feel free to contact our team using the Intercom chat system (the chat icon can be found on the lower right corner of any ChannelGrabber page) or by emailing

Happy Channel-Grabbing!  :)

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