ChannelGrabber Newsletter: September 2019

Find out about our latest development projects during September, future plans and insights into the e-commerce industry

Chelsea Kelly avatar
Written by Chelsea Kelly
Updated over a week ago

Published:  30th September 2019

Hello all and welcome to the September edition of the ChannelGrabber Newsletter!

Schools are back in and there's a definite autumnal feeling in the air, and as ever, the ChannelGrabber Team have been hard at work on features and improvements to make our wonderful customers' lives and businesses easier to manage!

Please read on to find out what we've been hard at work on during the last month...

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Find out about the improvements and brand new features we have been working on for you, and about our future plans for development.


eBay Listing Templates

With so many customers now benefiting from ChannelGrabber's listing tool, we recognise that one of the most highly requested additions to this is the option to add a HTML description template to the listing for eBay.  This great new addition to the listing tool allows you to save a HTML template in ChannelGrabber that can then be applied to the listing when it is submitted to eBay by ChannelGrabber, helping your listings to appear more professional to potential eBay buyers and increasing your options for cross-selling and promoting your brand!


Support for eBay PBSE Listings

(Product-Based Shopping Experience)

eBay is transforming the shopping experience to be product-based. eBay say that "a 

 will make it easier for buyers to find the merchandise that meets their search criteria, and quickly decide which products they want to purchase".  

As such, we have built a new section into our listing tool to allow you to search for your product from amongst eBay's existing catalogued products.  You will find this new option at the top of the listing tool when at least one eBay account is selected to list to:

Simply enter the item name or a product identifier such as the barcode (EAN, UPC, ISBN) and click Search and you will be presented with a list of any items from eBay's catalogue that match your search terms:


Huboo Integration

We have recently partnered with Huboo, a low cost, multi-channel fulfilment company.  Huboo take your stock, store it, pick, pack and deliver it for you automatically.  
We are offering a FREE connection between ChannelGrabber and Huboo, which allows you to seamlessly drop-ship your CG orders and receive stock updates to ChannelGrabber for items held in Huboo's fulfilment centre.  

If you are interested in finding out more about connecting your ChannelGrabber account with your Huboo account, please feel free to give our Sales Team a call on 0161 711 0245 to find out more and we will assist you with getting the ball rolling to connect CG to Huboo.

UK Mail Functionality Update

We have now introduced the ability to split one order into multiple parcels and define the weight of each separately for UK Mail courier labels generated in ChannelGrabber's "Ship" interface.  Not connected UK Mail to ChannelGrabber yet?  Follow this guide to find out how:




PDF Template Designer / Packing Slips  

We are going to make improvements to the current Invoice Designer tool, to make it more flexible, and to allow multiple formats of PDF to be designed in ChannelGrabber.  Then on the Orders page, you can choose whether to print a standard invoice for the orders, or you can choose from any other PDF format that you have designed.  

This will allow you to design things like packing slips, to incorporate key order details without the need to print a full invoice page for every order, or customised shipping labels for if you want to print address labels in your own format rather than using a connected courier's labels for example.  The possibilities will be limited only by your imagination!  :)

Data Exchange
(Automated and Custom Data Imports and Exports)

 We will soon be introducing a brand new feature to allow you to create custom import and export data templates and even schedule where and when they are imported from or exported to on a regular basis.

This will make it easier for our users who drop-ship or receive stock updates at regular intervals from suppliers, to import those updates via CSV from FTP locations, or export stock and order data to an FTP location or email address in a more automated way, rather than having to run manual data exports from ChannelGrabber.


If you have an idea for an improvement or new feature you would like to see us add to the system in the future, please do let us know, by emailing
If you're asking for something that has already been requested, we will add your vote to the feature to give it higher priority, or if your idea is totally fresh, we will add a new request to our developers' board for votes and future consideration.

We almost always prioritise feature requests based on demand, so the more users that vote for a feature, the higher up the "to-do" list it will move  ;)

Don't forget, you can also check out our public development roadmap as well, which will give you an idea of what we're working on and what's next in line/further down our developers' queue at any time:  ChannelGrabber Transparent Product Roadmap

Can't wait to hear your thoughts!


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Here, we'll pass on any newsworthy events or changes that we've learned about the e-commerce industry that may affect our system or you, our customers.      

Royal Mail Last Posting Dates for Christmas 2019

Christmas is coming fast and Royal Mail’s last posting dates for Christmas 2019 even quicker.  For some international destinations, the last posting dates for Christmas this year are as early as the 5th of October for economy services and you’ll want to make sure that these dates are highlighted to your buyers on the platforms you sell on!

International Business Services


UK Business Services


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We hope you have enjoyed the September edition of our newsletter and found some useful information to help you with your online business.  

Why not also check out the blog page on our website, to keep up to date with news from us as well as even more industry insights and input from guest authors too?


As always, if you would like to discuss anything relating to your ChannelGrabber account, please feel free to contact our team using the Intercom chat system (the chat icon can be found on the lower right corner of any ChannelGrabber page) or by emailing

Happy Channel-Grabbing!  :)


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