As well as importing new listings manually into ChannelGrabber, it is also possible to set ChannelGrabber to "auto-import" your listings as soon as the system detects them on your channels, so if you list new products regularly and just want us to import everything automatically for a particular channel, this can be achieved.

Important Note:

We always recommend to import new products from the channel with the most accurate stock levels first, however by enabling this feature, you will by-pass the manual import process.  This means that we only advise you use this feature if you create your listings on each marketplace with an accurate stock level.

Therefore, we recommend to only use this setting for one channel, or for more only if your stock levels and SKUs on ALL channels are accurate.


Our process that collects the listings from your channels only runs once per day (usually around 01:00am) so this means that there may be a delay between your listing going active on your channels, and being imported into your ChannelGrabber Products page and having the stock managed.  We therefore recommend that you regularly check your stock levels in ChannelGrabber for any newly imported items.


Enabling the Auto-Import

1. Navigate to Settings > Channel Management > Sales Channels and click Manage next to the account(s) you want to enable this setting for:

2. Once inside your sales channel settings, you will see a toggle for the "Auto-Import Listings" setting.  By default this will be toggled to OFF to start with:

Click on the toggle to set it to "ON" and you will be presented with a confirmation window.  Please read this carefully, then if you are happy to proceed, click the Confirm button.

And that's it - new listings from that specific channel will be automatically imported into your main Products page from now on!

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