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CG - Shipping Internationally after Brexit
CG - Shipping Internationally after Brexit

Learn about the changes we are making to facilitate shipping items outside of the UK post-Brexit

Matthew Taylor avatar
Written by Matthew Taylor
Updated over a week ago

Brexit is now upon us! Whatever your political or personal feelings about Brexit, we all must conform to the new standards for sellers shipping items outside of the UK from 1st January 2021.

The main changes will be felt when managing your orders/shipping through ChannelGrabber, with product-based data such as HS Tariff Number and Country of Manufacture data becoming more necessary for customs forms/labels.

This guide will show you how to input HS Tariff Numbers, Country of Manufacture, and EORI numbers in to ChannelGrabber, so you can ship internationally without issue.

HS Tariff Numbers and Country of Manufacture

We have added new product data fields to your main Products page, where you can enter the HS Tariff Number and Country of Manufacture for each of your products individually. You will find these within the Details tab:

These can be entered here manually, for each sku as required. Alternatively, this information can be uploaded in bulk to ChannelGrabber via a csv file.

Uploading HS Tariff Numbers and Country of Manufacture in Bulk

If you want to upload data in bulk via a CSV file, you can go to your main Products page and click the Stock Export button to download a list of all of your SKUs from ChannelGrabber:

We recommend removing the Cost Price Column as it is not relevant, and changing the Stock values to zero, so they can be imported without affecting the current stock figures in CG at a later stage.

You will need to add a column to this template for HS Tariff Number and one for Country of Manufacture and complete this data as needed for each SKU.

As mentioned above, HS Tariff Numbers can be found on the Government website and the relevant two letter country code will want to be input for the Country of Manufacture column.

Once you have input all of this data into your csv file, you can upload it to ChannelGrabber using the Data Exchange:
1. First you will want to create a template which will tell the system which fields you are uploading:

  • Go to Data Exchange > Stock > Templates

  • Create a new Template by inputting the name and clicking New

  • Make sure to Map the relevant File Column Headers exactly as they appear in your csv file to the relevant ChannelGrabber Field

  • Save the Template

2. Next, you will want to upload the file to the system to update your skus.

  • Go to Data Exchange > Stock > Import

  • Choose file to be uploaded to ChannelGrabber, followed by the Template that indicates how the fields are mapped.

  • Choose the relevant Import Action (note: I have set stock to zero in the file being uploaded and selected Add to stock level which will ensure no stock is added to the current values in CG).

3. Finally, click Upload, the HS Tariff Numbers and Country of Manufacture should be updated on the system accordingly. You will be able to see the data on the details tab of your Products page.

EORI Numbers

EORI numbers do not need to be added per product, but can be added at the company level just once. Head into your My Account section(top right corner of any ChannelGrabber page):

Beneath your Company Details information, you will now find spaces to enter your main EORI Number, and also EORI NI and EORI EU numbers (if applicable). The EORI Number here is used based on whether you have a legal entity in the relevant location - most people will just have an EORI Number.

Additional Shipping Documents

When shipping international orders with certain couriers (such as Royal Mail OBA), the integration provides extra shipping documentation where appropriate.

If you download your shipping labels from the Orders page, you can ensure that any extra documents, such as your CN23 labels are printed off by enabling the setting: "Show additional shipping labels" under Settings > Template Settings

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