Skip to main content
All CollectionsCloud Commerce ProDispatching
CCP - HS Code Error Troubleshooting
CCP - HS Code Error Troubleshooting

What to do when dealing with HS code related errors in Cloud Commerce Pro

Dylan West avatar
Written by Dylan West
Updated over a week ago

HS (Harmonised System) commodity codes are 6 digit identification codes used by customs officers to clear any product that crosses an international border. The harmonised system is an international standard, used by over 200 countries worldwide.

For a guide on how to add HS codes to your products in Cloud Commerce Pro, please click the link below:

Add Or Update Commodity Codes In Bulk & Manually
If you are noticing errors relating to HS codes when using Cloud Commerce Pro, you need to ensure you are using the correct code for your product.

To find them you need to head over to the Online Trade Tariff - The UK governments trade tariff look up tool. Here you can use the search dialogue to find the appropriate HS code for your product.

It is also worth remembering that different couriers have different requirements for the length of HS code needed. Always check with your courier to ensure you have the correct length code.

Did this answer your question?