This guide will show you how to upload images into the CCP system both manually and via a spreadsheet

This guide is split into 2 sections, 1-5 will include the bulk method, 6-8 covers the manual method of updating images

We advise that you test the bulk method with one product to be assured that it is working as expected. If you are unsure of anything, please contact CCP Support.

1. Create an Image Folder

The first step is to create a folder on your computer which contains the images you would like to upload into CCP via the spreadsheet (Product export).

Once you have this folder saved, right click the folder and move it into a compressed zip folder. It is worth noting that the image has a limit for the zip which is 250mb.

(You can do this by pressing the send to option)

2. Uploading the Image Folder

Once you have created a folder with the images, head to the imports section.

You can get there by heading into products > Imports.

Once in the imports section, you will see a button which reads 'Upload images (ZIP)'.

Click this button and select the image folder.

You should then see an 'images folder' appear within the upload section, this means the file has uploaded successfully. You should also see an image count which can act as a guidance too.

3. Open the Product Export File

Once you have an image folder containing the images you wish to upload, the next step is to open the product export spreadsheet.

This can be found by going into products > Exports > Export products.

4. Apply Image Names to Image Column

Once you have opened the spreadsheet, head to the column titled VAR_IMG (Column AA)

All you need to do now is enter the image file name against the SKU along with the type of image that it is.

For example, if you have an image called 'tstimage1' in your image folder and it is in a .jpg format, you would need to type 'tstimage1.jpg' into the VAR_IMG column.

If you have multiple images, seperate the names with a pipe ( | ). For example 'testimage1.jpg|testimage2.jpg'.

Providing that the image name on the spreadsheet is the same as the name in the image folder, the images will be uploaded successfully.

It is worth noting that you only need to include the products you wish to update the images for. You can remove any product lines, just be sure not to remove any of the headers

5. Uploading the spreadsheet

Once you have entered the correct image names in the image column, save the spreadsheet and head into the products section.

Next to the Export option where you exported the file, you will see a button for Import.

Once you are in the imports section, upload the file which contains the image file names. This will then appear within your uploads section.

Finally, tick the relevant spreadsheet and run step 9 which will then link the images from the spreadsheet to the images which was previously uploaded into CCP.

When on the image step, you will notice a dropdown which has the following;

  • Replace images altogether - this will replace all images with what is on the file you ate importing

  • Append images to existing - Adds images against any products which already contain an image

  • Ignore products with images - will ignore any products which have an image, only updating new ones

6. Changing the image manually

If you are looking to update the images into CCP manually, you will need to do so by using the product page

This can be found by heading into the products section from the main admin centre

7. Searching for the product

From the product page, you can look to search for the product in question or head into an existing range from the dropdown list

8. Changing the image

Finally, once you are in the product page, hit the edit button next to the image to add new images in or edit/remove existing

Did this answer your question?