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CCP - Data - How to amend incorrect multipacks in bulk via spreadsheet
CCP - Data - How to amend incorrect multipacks in bulk via spreadsheet

This guide will explain how to fix a multipack. This is often a multipack that is failing in the dispatch queue

Chelsea Kelly avatar
Written by Chelsea Kelly
Updated over a week ago

1. Head into products section

From the main admin centre, head into the products section

2. Exporting the multipacks

Now that you are in the products section, you will see a button for the exports section

Click the exports button

3. Exporting the multipack template

Once in the exports section, head to the bottom where you will see an option to export the multipack template

Export the multipack Items

4. Amending the multipacks

Now that you are in the multipack template, you can amend any contents which make up the packs by providing the new correct SKUs

This is as simple as replacing an SKU, with a new one you wish to make up the pack

The SKULink columns are the SKUs which make up the pack

5. Importing the file

Once complete, save the file and head back into the product page where you will see an option to import next to the export button

Head into this section

Once you are in the import screen, upload the file and run this in on step 12 to complete the pack update

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