CG - Connect to OnBuy

Learn how to connect your OnBuy account to ChannelGrabber for stock and order management.

Matthew Taylor avatar
Written by Matthew Taylor
Updated over a week ago

Our OnBuy integration is now live! You can read about why you should sell on OnBuy, how to set up an account, and details of our launch in our article on the ChannelGrabber website.

A note on OnBuy's API

We sometimes get reports from OnBuy customers whose listings display an error on the Products page and fail to update stock, or issues dispatching orders to OnBuy.

On investigation we have found that many of the requests are limited to a certain number per hour and per day. According to OnBuy's API documentation, sellers can get the rate limit on their account increased.

We highly recommend contacting OnBuy to get assistance with this if you are processing a large number of orders or items. Rate limitations are outside of our control as they are not set by ChannelGrabber, so any issues caused by this may not be possible for us to resolve.

Retrieve OnBuy API details from your OnBuy account:

  1. Go to OnBuy and log in to your Seller Account.

  2. Navigate to Listings > Imports & Integrations

  3. Click OnBuy API

  4. On the following page, you should see the details you need to connect ChannelGrabber to OnBuy. Make a note of the following:

    • Seller ID

    • Seller Entity ID

    • Site ID

    • Consumer Key

    • Consumer Secret

Connect ChannelGrabber to your OnBuy account

  1. Navigate to Settings > Channel Management > Sales Channels, click the drop-down menu on the top right corner of the page, select OnBuy and click the Add button:

  2. Enter your API account details taken from OnBuy in the form that appears:

  3. Hit Link Account and you will be ready to go!

You have now connected OnBuy to ChannelGrabber!

Did this answer your question?