Set up VAT rules to start producing VAT-compliant receipts
Why would you want to do this?
Display VAT on invoices
Automatically email customers with a VAT compliant invoice
Add VAT numbers for every country you are VAT registered in
ChannelGrabber automatically selects VAT rate appropriate for shipping destination
How to Add VAT Numbers
Go to My Account in the top right hand corner
Turn VAT Registered on
Select your Country Code, fill in your VAT number and click Save
Add additional VAT numbers for every country you are VAT registered in
Enter Different VAT Numbers per Trading Company
You can enter a different VAT number for each of your trading companies, if you're registered for them all in the same country.
Go to My Account in the top right hand corner
Click Manage on one of your existing trading companies (or create a trading company if you haven't already)
Toggle "Use Legal VAT" to OFF then toggle "VAT Registered" to ON and a new VAT Number line will appear underneath
Enter your VAT Number for that specific trading company
Click the Save button
Change VAT Rates for Individual Items
Some items you sell may qualify for reduced or zero rate VAT. These rules can be set up on individual products.
Go to products page
Search for the product you want to edit VAT rates for
You will see a VAT box for each country you are VAT registered in
Select the appropriate VAT rate from each box
Automatically Email a VAT Receipt to a Buyer
You may want to send a PDF copy of the invoice to your customer. When the below setting is enabled, we will send the invoice to the customer the moment you mark an order as dispatched. If you dispatch through FBA, we will send the invoice when Amazon marks the order as dispatched also.
Click on Settings
Click Invoice Mapping
Tick the box to Email Invoice on Dispatch
Click to confirm you have setup Amazon emailing (follow this guide if not). This is required for us to send invoices to your Amazon customers.
Zero-Rate a VAT Invoice
If you are VAT registered in the UK, you may find that your EU customers request a zero-rated VAT invoice from time to time. This can be achieved in ChannelGrabber.
Click into the relevant order and scroll down to the Product & Payment Information section
Tick the "EU Zero-Rate VAT" option
Enter the customer’s VAT number and click Apply
Things to Remember
ChannelGrabber will use the shipping address to work out which VAT rate to use
ChannelGrabber will not add VAT for orders going to countries outside the EU-fiscal area
If you are selling to an EU country that you are not VAT registered in, ChannelGrabber will use your default VAT rate. If you are VAT registered in GB and IE, and your company is located in Ireland, the Irish rates of VAT will be the default
Turning off VAT will remove VAT from your invoices