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ChannelGrabber Classic
ChannelGrabber Classic
+1
88 articles in this collection
Written by
Dave Freel,
Clare Cormican,
Michael Leung
and 1 other
ChannelGrabber Classic
Support for ChannelGrabber Classic
ChannelGrabber Classic is no longer supported
Written by
Matthew Taylor
Updated over a week ago
ChannelGrabber Announcement: April 2022
A recent announcement sent to all users regarding the future of Channel Grabber and ChannelGrabber Classic systems
Written by
Matthew Taylor
Updated over a week ago
Getting Started - Connect Your Marketplaces
Classic - Connecting to Amazon
Learn how to obtain your Amazon Seller Credentials and connect to ChannelGrabber Classic
Written by
Michael Leung
Updated over a week ago
Classic - Importing Existing Listings From Your Marketplaces
Learn how to import your products/listings from your marketplaces into ChannelGrabber Classic via the Unimported Listings section
Written by
Clare Cormican
Updated over a week ago
Classic - Connecting to eBay
Learn how to authorise ChannelGrabber Classic to connect to your eBay account
Written by
Clare Cormican
Updated over a week ago
Classic - Using Existing eBay Business Policies / Seller Profiles In ChannelGrabber
Learn how to import and select your eBay Business Policies when listing to eBay via ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago
Getting Started - Personalise Your Account
Classic - An Introduction to ChannelGrabber Classic
Learn how to navigate your way around our system
Written by
Clare Cormican
Updated over a week ago
Classic - Company Settings
Learn how to personalise your ChannelGrabber Classic account for your business
Written by
Clare Cormican
Updated over a week ago
Classic - Designing & Printing Invoices
Learn how to personalise your invoice design for your business and how to print off invoices for your orders
Written by
Clare Cormican
Updated over a week ago
Classic - Creating a Custom HTML Invoice
Learn how to create a HTML based invoice to use when printing your orders in ChannelGrabber Classic
Written by
Michael Leung
Updated over a week ago
Classic - Personalising & Viewing/Printing a Picking List
Learn how to add different elements to your Picking List to help you streamline your picking and packing processes
Written by
Clare Cormican
Updated over a week ago
Classic - Shipping Settings & Royal Mail PPI
Learn how to use our Map Shipping feature to create aliases for your channel's shipping methods, for more streamlined order processing
Written by
Clare Cormican
Updated over a week ago
Classic - Shipping Rules
Learn how to set up advanced shipping rules to change your shipping method based on order value, weight or a combination of both
Written by
Clare Cormican
Updated over a week ago
Classic - eBay Listing Templates
Learn how to import and adapt your HTML eBay Listing Template to use when listing to eBay via ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago
Stock Management
Classic - Understanding SKUs
Learn all about SKUs (product identifier codes) and how to make them work for you
Written by
Clare Cormican
Updated over a week ago
Classic - Adding or Amending SKUs on eBay
Learn how to add SKUs to your products and variations or to edit them on eBay.
Written by
Clare Cormican
Updated over a week ago
Classic - Adding or Amending SKUs on EKM
Learn how to add or edit SKUs for products on your EKM webstore, so that they can be imported into ChannelGrabber for stock management
Written by
Clare Cormican
Updated over a week ago
Classic - Fixed Stock Levels
Learn about how Fixed Stock Levels can help you sell more on your channels and how to apply them in ChannelGrabber Classic.
Written by
Clare Cormican
Updated over a week ago
Classic - Stock Alert Levels
Learn how to apply stock alerts to your products so that you can re-order more stock before it runs out
Written by
Clare Cormican
Updated over a week ago
Classic - Checking for Missing or Duplicated SKUs / Running a SKU Report
Learn how to use a spreadsheet to check your SKUs and identify any that need attention before you activate stock management
Written by
Clare Cormican
Updated over a week ago
Classic - Activating Stock Management
Learn how to take control of your stock by activating your stock management in ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago
Classic - Triggering a Stock Sync (Stock Push)
Learn how to trigger a stock sync to push all the current stock quantities in ChannelGrabber out to your connected marketplaces
Written by
Clare Cormican
Updated over a week ago
Managing Products and Listings
Classic - Creating a New Single Product
Learn how to create a new single (non-variation) product in ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago
Classic - Creating a New Variation Product
Learn how to create a product with different variation options for your customers to choose from
Written by
Clare Cormican
Updated over a week ago
Classic - Creating a Bundle
Learn how to create a new single bundle (product made up of multiple component products) or convert an existing single product to a bundle
Written by
Clare Cormican
Updated over a week ago
Classic - Creating a Variation Bundle
Learn how to create a bundle where each variation is linked to multiple component products
Written by
Clare Cormican
Updated over a week ago
Classic - Listing a Product to eBay
Learn how to create an eBay listing using ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago
Classic - Listing a Product to Amazon via ASIN
Learn how to match your product up with an existing product listing on Amazon using the ASIN product identifier
Written by
Clare Cormican
Updated over a week ago
Classic - Listing a New Product to Amazon (no existing ASIN)
Learn how to list a single or variation product as a new listing on Amazon using the barcode (EAN, UPC, ISBN)
Written by
Clare Cormican
Updated over a week ago
Classic - Amazon Browse Nodes Guide
Learn how to find the relevant browse node(s) for listing your products to Amazon using a barcode (EAN, UPC, ISBN)
Written by
Clare Cormican
Updated over a week ago
Classic - eBay Shipping Templates
Learn how to set up and save shipping templates for when you're listing to eBay via ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago
Classic - Duplicate a Product / Sell Similar
Learn how to speed up your listing process by using a similar product as a starting point for a new product/listing
Written by
Clare Cormican
Updated over a week ago
Classic - Duplicate a Listing (for the same product)
Learn how to use a current listing and duplicate it to create a starting point for a second listing for the same product
Written by
Clare Cormican
Updated over a week ago
Classic - Common Amazon Listing Errors Explained
A list of the most frequent Amazon listing errors that occur and how to resolve them
Written by
Clare Cormican
Updated over a week ago
Classic - Common eBay Listing Errors Explained
A list of the most frequent eBay listing errors that occur and how to resolve them
Written by
Clare Cormican
Updated over a week ago
Classic - Removing Products and Listings from ChannelGrabber
Learn how to delete an entire product or just a single listing, individually or in bulk
Written by
Clare Cormican
Updated over a week ago
Classic - Listing a Product to Magento
Learn how to create a Magento webstore listing on ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago
Data Exchange
Classic - Updating eBay listings in bulk
Learn how to update your eBay listings in bulk, using our Data Exchange
Written by
Matthew Taylor
Updated over a week ago
Classic - Creating a New Product via Data Exchange
Learn how to use data from a CSV spreadsheet to create product entries in ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago
Classic - Listing to eBay via Data Exchange
Learn how to use data from a CSV spreadsheet to list in bulk to eBay via ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago
Classic - Listing to Amazon Using ASINs via Data Exchange
Learn how to match your product up with an existing listing on Amazon using ASINs from a CSV spreadsheet
Written by
Clare Cormican
Updated over a week ago
Classic - Exporting Product Data and Updating Existing Products & Listings
Learn how to export product and listing data and/or import data from a CSV spreadsheet to update existing listings on your marketplaces
Written by
Clare Cormican
Updated over a week ago
Classic - Updating eBay Listing Templates in Bulk
Learn how to get ChannelGrabber to push a bulk revision out to your eBay listings to update your listing and template contents
Written by
Clare Cormican
Updated over a week ago
Classic - Bulk Stock & Price Updates via Data Exchange
Learn how to update stock levels and/or prices on your products and listings in bulk using CSV spreadsheets
Written by
Clare Cormican
Updated over a week ago
Classic - Exporting Orders via Data Exchange
Learn how to create data mapping templates and export order data to a CSV spreadsheet
Written by
Clare Cormican
Updated over a week ago
Classic - SKU Mapping
Learn how to make different Amazon SKUs merge together to sync stock levels in ChannelGrabber
Written by
Clare Cormican
Updated over a week ago
Order Management
Classic - Processing Orders
Learn how to filter and process your orders from start to finish
Written by
Clare Cormican
Updated over a week ago
Classic - Creating a New Manual Order
Learn how to capture customer details to create manual orders which can then be processed in bulk alongside your marketplace orders
Written by
Clare Cormican
Updated over a week ago
Classic - Order Flagging
Create and apply coloured "flags" to help you identify and filter certain orders more easily
Written by
Clare Cormican
Updated over a week ago
Classic - Uploading Tracking Numbers via CSV
Learn how to import tracking numbers in bulk from a spreadsheet and mark tracked orders as Dispatched
Written by
Clare Cormican
Updated over a week ago
Classic - Creating an RMA (Replacement) Order
Learn how to create a copy of a previous order if you need to re-send an item to a customer
Written by
Clare Cormican
Updated over a week ago
Additional Modules, Integrations & Resources - Marketplaces & Modules
Classic - Adding Additional Marketplaces (Amazon, eBay)
Learn about the costs of adding additional marketplaces and how to do this
Written by
Clare Cormican
Updated over a week ago
Classic - Amazon FBA Integration
Share FBA stock with your other channels and fulfil merchant orders using Amazon's MCF service
Written by
Clare Cormican
Updated over a week ago
Classic - Amazon Repricer Module
Learn about how our Amazon Repricer module can help you sell at a competitive price while still protecting your profit margins
Written by
Clare Cormican
Updated over a week ago
Classic - Customer Notifications Module
Find out how to connect your email address and have automated emails sent to your customers
Written by
Clare Cormican
Updated over a week ago
Classic - Scheduled Exchange Module
Learn how to set up scheduled imports and exports of product, stock or order data via CSV files
Written by
Michael Leung
Updated over a week ago
Additional Modules, Integrations & Resources - Courier Integrations
Classic - DPD & DPD Local (Interlink) Courier Integration
Outlines the process you need to follow to integrate ChannelGrabber Classic with your DPD or DPD Local courier services
Written by
Clare Cormican
Updated over a week ago
Classic - MyHermes Integration
Outlines the process you need to follow to integrate ChannelGrabber Classic with your MyHermes courier services
Written by
Clare Cormican
Updated over a week ago
Classic - ParcelForce Integration
Outlines the process you need to follow to integrate ChannelGrabber Classic with your Parcelforce courier services
Written by
Clare Cormican
Updated over a week ago
Classic - Royal Mail: Click & Drop
Learn how to export your order data from ChannelGrabber and import into Click & Drop to process your labels more efficiently
Written by
Clare Cormican
Updated over a week ago
Classic - Royal Mail OBA Integration
Learn more about how to connect ChannelGrabber to your Royal Mail Online Business Account to print 2D Barcode Labels
Written by
Clare Cormican
Updated over a week ago
Classic - Royal Mail OBA: Default Service Formats / Package Types
Learn how to set default package types per product to speed up processing your Royal Mail labels
Written by
Clare Cormican
Updated over a week ago
Classic - Yodel Courier Integration
Outlines the process you need to follow to integrate ChannelGrabber Classic with your Yodel courier services
Written by
Clare Cormican
Updated over a week ago
Classic - Map Shipping and Default Courier Services
Speed up your courier label processing by setting up default preferences for your courier services
Written by
Clare Cormican
Updated over a week ago
Additional Modules, Integrations & Resources - Webstore Integrations
Classic - Shopify Integration
Learn how to obtain the Shopify API credentials that we need to connect with your Shopify webstore
Written by
Clare Cormican
Updated over a week ago
Classic - WooCommerce Webstore Integration
Learn how to obtain the details we need to connect with your WooCommerce webstore
Written by
Michael Leung
Updated over a week ago
Additional Modules, Integrations & Resources - Additional Resources and Useful Information
Classic - ChannelGrabber HTML Tags (Invoices, Emails, Templates)
A list of all the dynamic tags that can be used to personalise invoices, emails and eBay templates
Written by
Clare Cormican
Updated over a week ago
Classic - eBay Global Shipping Tags (for Invoices)
Use dynamic tags to customise your customer's invoices to include addresses from eBay's Global Shipping Program
Written by
Clare Cormican
Updated over a week ago
Classic - Invoices & Billing
Learn how to view and download your ChannelGrabber billing invoices and check your billing date
Written by
Clare Cormican
Updated over a week ago
Classic - How to Remove a Module
Learn how to remove a marketplace, webstore, courier or module from your ChannelGrabber Classic account using our "self-service" tools
Written by
Clare Cormican
Updated over a week ago
Additional Modules, Integrations & Resources - Accounting Integrations
Classic - KashFlow Accounting Integration
Written by
Clare Cormican
Updated over a week ago
Frequently Asked Questions
Classic - Stock Management
Common questions surrounding stock management
Written by
Clare Cormican
Updated over a week ago
Classic - Oversells - What causes them?
Learn about the common mistakes that allow products to over-sell, and how to fix them
Written by
Dave Freel
Updated over a week ago
Classic - Courier Integrations
Common questions surrounding connecting with couriers
Written by
Clare Cormican
Updated over a week ago
Classic - Webstore Integrations
A list of all webstores we currently support and common questions surrounding connecting with them
Written by
Clare Cormican
Updated over a week ago
Classic - Subscriptions & Billing
Learn more about your package, billing cycle and invoices and cancelling a ChannelGrabber Classic subscription
Written by
Clare Cormican
Updated over a week ago
Classic - GDPR Compliance
Written by
Dave Freel
Updated over a week ago
Classic - Setting Up & Personalising Your Account (Settings)
Common questions about initial account setup
Written by
Clare Cormican
Updated over a week ago
Classic - How to change my password?
Learn how to change your password at any point
Written by
Michael Leung
Updated over a week ago
Classic - I received a tariff code error when trying to create Royal Mail labels
Learn about what this error means and how to resolve it
Written by
Clare Cormican
Updated over a week ago
Classic - What happens if I have a ChannelGrabber Classic account and connect my marketplaces to the newer CG system?
Things to consider if you're thinking of migrating from our Classic system to the new version (or vice versa)
Written by
Clare Cormican
Updated over a week ago
Classic - eBay Active Content Updates (2017)
Help and information about eBay's listing policy changes in June '17
Written by
Clare Cormican
Updated over a week ago
Classic - eBay HTTPS Security Protocol (2017)
Help and information about eBay's security policy changes in October '17
Written by
Clare Cormican
Updated over a week ago
Classic - eBay Barcode Rules (2017)
Help and information about eBay's barcode policy changes in Sept '17
Written by
Clare Cormican
Updated over a week ago
Support & Training
Classic - Contacting Our Support Team
Find out how to help us to help you
Written by
Clare Cormican
Updated over a week ago
Classic - Emergency Technical Support
Learn how to report an emergency issue outside of normal working hours
Written by
Dave Freel
Updated over a week ago
Classic - Issue SLA guide
What to expect from the problem or issue raised.
Written by
Michael Leung
Updated over a week ago
Classic - Offer Your Feedback
Learn how to provide feedback on your experiences of ChannelGrabber Classic
Written by
Clare Cormican
Updated over a week ago