Skip to main content

CCP - Connecting Tiktok

This guide will walk you through the steps of integrating Tiktok to CCP.

Written by Dylan West

INSTALL


Within Tikok’s app store you will be able to search for and install our Cloud Commerce Pro app


You will be prompted to enter your Email address and/or Telephone number and agree to the install.


You will then be prompted to acknowledge that CCP will have permission to access your Tiktok Data, once this agreement has been ticked you can authorise.


You should now see a pop-up confirming the install and prompting you to head to Cloud Commerce Pro to finish up the rest of the connection process.


After clicking done, you will be redirected to CCP where you will need fill in your Company Id which can found on the home page of your Account.

You will now see a page that shows you that your connection was successful

You can now close this page and head back into Cloud Commerce Pro.

SETTING UP THE ACCOUNT


Navigate to Configuration → Selling → Tiktok → Accounts and enable the account and stock control

(We do not currently support any updates outside of dispatch and stock)


MAP SHIPPER PROVIDER IS REQUIRED
Without the below shipping provider settings configured CCP will be unable to correctly update Tiktok when you dispatch.

Once done head to Configuration → Selling → Tiktok → MapShippingProvider

From here you can select “Add” which will give you 2 dropdowns. The Courier Type dropdown relates to couriers within CCP.



The Shipping Provider dropdown relates to couriers linked to your Tiktok account.

Create a new row for each Tiktok Courier you plan on using and link to the relevant CCP courier, then save.

FETCHING LISTINGS


You can now navigate to your mapping page


Home → Mapping → select Tiktok from the channel dropdown → Actions → Check for new listings

Which will fetch in your Tiktok inventory.

(Please note that CCP does not currently support listing out to Tiktok)


Did this answer your question?