CG - FedEx

Learn how to connect your FedEx courier account with your ChannelGrabber account then create and print FedEx labels for your orders

Chelsea Kelly avatar
Written by Chelsea Kelly
Updated over a week ago

Connecting with FedEx

Important Note:

Our FedEx integration works through a third party called ShipEngine, who only support shipping from the US, UK, Canada and Australia at this time.

1. First, please login to your ChannelGrabber account and navigate to Settings > Channel Management > Shipping Channels

2.  Click the drop-down menu on the top right corner of the page, select FedEx (US) and then click the Add button:

3.  You will be presented with an application form.  Please complete all fields with a red asterisk (as a minimum), tick the check box at the bottom to "agree to FedEx's EULA" then click the Link Account button when you're done:


Once you have completed the form and clicked the Link Account button, then once the integration is completed the status of your FedEx account in ChannelGrabber will change from "Pending" to "Active", so when you see that, it means it's ready to use:

FedEx (UK): Unable to register meter error:

We sometimes get reports from our customers that they receive an error connecting their FedEx (UK) account to ChannelGrabber after filling in the form above. The error usually looks like this:

The error: Unable to register meter, relates to the data being submitted to our label suppliers here when connecting. If you encounter this, please contact our Support Team for assistance. We will need the data entered in the form prior to clicking Link Account, so we can reproduce and bypass the error.

Creating & Printing FedEx Labels in ChannelGrabber

If you have not already done so, we recommend that you should set up Shipping Aliases to automate as much of this process as possible by setting default couriers and shipping services for your orders.

To create and print FedEx labels in ChannelGrabber, you can follow our guide on Creating Courier Labels for your Orders

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