This guide will walk you through the process of adding and configuring exchange accounts for the Message Centre in Cloud Commerce Pro.
1. Admin Centre
From the Admin Centre in Cloud Commerce Pro, click the Message Centre button.
2. Message Centre
On the Message Centre screen, scroll to the bottom and click the Settings button to expand all of the settings options. Finally click Accounts to continue.
3. Configuration - Add or Edit Account
If you currently have no active account, click the Add New Account button to continue.
If you are editing a pre-existing account, click the Edit button besides it.
4. Configuration - Account Details
The details of your exchange account can be added and edited in the text boxes provided.
Account Alias - Add a 1-3 character alias to identify this mail account from any others you might have.
Email - Enter the email address of the account you want to add.
Password - This is the password for the email account.
EWS URL - This is the web address for your exchange web services. For external email addresses you must use Office 365, so click the “Default Office 365” button to automatically fill this field with the correct URL.
Status - This will display as either Inactive or Active depending on the situation. If you are having issues with your Message Centre, this is a good thing to check as an error message like the one shown below might be displayed that will help you identify the cause of the problem.
5. Configuration - Save
When you are happy with your configuration, hit the Save button to confirm your choices.