Cloud Commerce Group

Adding & configuring message source rules for the message centre in Cloud Commerce Pro

CCP - Message Centre: Adding Message Source Rules

How to import customer details via spreadsheet

Manually adding new customers in Cloud Commerce Pro

How to create one off invoices in Cloud Commerce Pro

Issuing refunds using outstanding credit notes in Cloud Commerce Pro

Adding credit notes to customer accounts manually in Cloud Commerce Pro

Manually creating orders from stock for use with one-off orders, telephone orders or trade customers in Cloud Commerce Pro

An overview of the customer accounts screen in Cloud Commerce Pro

Highlighting and adding customers to a watch list in Cloud Commerce Pro

How to add agents to customers in Cloud Commerce Pro.

The guide will show you how to create a customer return via the CCP system

This guide contains instructions for how to process the return when it arrives back at your premises

How to create email or printable customer statements for trade customers in Cloud Commerce Pro

Adding payments to customer accounts manually in Cloud Commerce Pro

How to manually allocate payments and credit notes to invoices using the customer accounts screen in Cloud Commerce Pro

An overview of the main differences between trade and retail customers

Adding notes to a customer's account in Cloud Commerce Pro

Cancelling undispatched orders using the customer screen in Cloud Commerce Pro

Manage and edit orders past and present using the order details screen

How to select specific payment terms and set credit limits for customers and companies you deal with in Cloud Commerce Pro

A brief introduction to the customer screen and it's many functions in Cloud Commerce Pro