Cloud Commerce Group

Adding & configuring message source rules for the message centre in Cloud Commerce Pro

CCP - Message Centre: Adding Message Source Rules

How to import customer details via spreadsheet

CCP - Importing Customer Details

Adding & configuring exchange accounts for the Message Centre in Cloud Commerce Pro

CCP - Message Centre: Configuring Exchange Accounts

Manually adding new customers in Cloud Commerce Pro

CCP - Customer Screen - Add New Customer

How to create one off invoices in Cloud Commerce Pro

CCP - Customer Accounts - Invoices

CCP - Creating a Wholesale Channel

Issuing refunds using outstanding credit notes in Cloud Commerce Pro

CCP - Customer Accounts - Refunds

Adding credit notes to customer accounts manually in Cloud Commerce Pro

CCP - Customer Accounts - Credit Notes

Manually creating orders from stock for use with one-off orders, telephone orders or trade customers in Cloud Commerce Pro

CCP - Customer Screen - Order From Stock & Telephone Orders

An overview of the customer accounts screen in Cloud Commerce Pro

CCP - Customer Accounts - Overview

CCP - Creating & Applying Trade Discount Codes

Highlighting and adding customers to a watch list in Cloud Commerce Pro

CCP - Customer Screen - Watch List

CCP - Exporting Customers

How to add agents to customers in Cloud Commerce Pro.

CCP - Assigning Agents To Customers

The guide will show you how to create a customer return via the CCP system

CCP - Creating a Customer Return

CCP—How to add a customer manually

This guide contains instructions for how to process the return when it arrives back at your premises

CCP - Processing a Customer Return When it Arrives

How to create email or printable customer statements for trade customers in Cloud Commerce Pro

CCP - Configuring & Generating Customer Statements

Adding payments to customer accounts manually in Cloud Commerce Pro

CCP - Customer Accounts - Payments

How to manually allocate payments and credit notes to invoices using the customer accounts screen in Cloud Commerce Pro

CCP - Customer Accounts - Allocations

An overview of the main differences between trade and retail customers

CCP - Retail vs Trade Customers - What Is The Difference?

Adding notes to a customer's account in Cloud Commerce Pro

CCP - Customer Screen - Add Notes

Cancelling undispatched orders using the customer screen in Cloud Commerce Pro

CCP - Customer Screen - Cancel An Order

Manage and edit orders past and present using the order details screen

CCP - Customer Screen - Order Details

How to select specific payment terms and set credit limits for customers and companies you deal with in Cloud Commerce Pro

CCP - Customer Screen - Payment Terms & Credit Limits

A brief introduction to the customer screen and it's many functions in Cloud Commerce Pro

CCP - Customer Screen - Overview

Chelsea Kelly

Dylan West

Cloud Commerce Pro

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