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CG - DHL eCommerce UK (formerly DHL Parcel UK)

Learn how to connect your DHL eCommerce UK account to ChannelGrabber

Written by ChannelGrabber Team

Our developers have now released a new direct integration with DHL eCommerce UK (formerly known as DHL Parcel UK, and previously UK Mail). It is easy to set up, and will just require some data from your Account Manager at DHL.

Retrieve your account details from DHL

In order to connect your DHL eCommerce UK account to ChannelGrabber, you will first need to contact your Sales Manager at DHL and request your secure API credentials.

If you do not have a DHL eCommerce UK account, but would like one, you can enquire about this here.

If you do already have an account, but are unsure how to contact your Sales Manager at DHL, you should be able to contact DHL via email for more information.

Updating your existing DHL Parcel UK integration in ChannelGrabber.

You can update to your existing account integration for DHL by going to Settings > Shipping Channels > Manage > Renew Connection.

If you are looking to connect a new account, follow the steps below!

Connecting your account to ChannelGrabber

Once you have your CLoud API credentials from DHL, you will be able to link the account to ChannelGrabber:

  • Go to Settings > Shipping Channels in ChannelGrabber.

  • Click the drop down menu in the top right of this page and select the option: UK Mail (DHL Parcel UK) then click Add.

  • On the following page, input your account details from DHL:

  • Once the data has been entered, click Link Account to connect.

Once you have done this, your DHL eCommerce UK account should be fully connected to ChannelGrabber, allowing you to generate labels for the integration accordingly.

If you have any queries or issues in relation to this, please contact our Support Team for assistance.

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