From time to time people make mistakes, especially when dealing with large csv files full of data, and editing information in bulk. It is easy to do and can cause a lot of issues.

Fortunately, using our Data Exchange, you can preempt such issues and make sure you have a daily backup of your Product Data sent to you. If there is ever an issue with your Product information, you can then simply retrieve your most recent data export and use that to help you restore information back to an earlier state!

Configure your Email / FTP Settings

First you will want to configure you ChannelGrabber Data Exchange settings for either an FTP Server or Email address to send your backup data to.

Our guides can be found here:

Set up a Template for the fields you want to back up in the system.

  1. Navigate to Data Exchange > Stock > Templates

  2. Add a new Template, with the relevant Product Fields that you want to include in your backup.

In this example I am going to export the fields for: SKU, Product Name, Available Stock, and Total Stock. This will give me an export that I can use to check stock values in ChannelGrabber at the end of any particular day.

If you like, you can choose more fields to include on this, such as Supplier, Cost Price, etc.

Set up your rules to export your Data Backup

  1. Navigate to Data Exchange > Stock > Export

  2. Input details for a new Rule that utilise the Template, and email or FTP server setup that you have configured in the earlier steps. Guidance on the available fields can be found here.

We would recommend setting this export to run daily at around midnight, which will ensure you have a snap shot of your product data every day.

That's it! You are now set up in a way that will mitigate any potential issues resulting from a bad file import, or errors when bulk adjusting your product data!

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