This integration is a little different from our other supported webstores, as it connects using our Public API.  It allows for full order management for Magento orders and stock management is also possible, however the integration does not allow for the import of products from Magento into ChannelGrabber.  

Therefore, in order for stock management to work, the SKUs from Magento need to exist in the ChannelGrabber products page eg. by being imported from another channel such as eBay or Amazon, or by being manually added into ChannelGrabber - see our guides on Creating a New Single Product and Creating a New Variation Product - and then they will sync up with the matching SKUs on Magento to push stock updates out.

Important Stock Management Note:  

As soon as Magento is connected to ChannelGrabber and any SKUs that are present on Magento exist on the main Products page in ChannelGrabber (ie. if they have been imported from another sales channel), Magento will start to retrieve stock updates from ChannelGrabber, even if stock management in ChannelGrabber is switched off.  

If you do not want this to happen immediately, we will need to ensure that we disable Magento from reading stock information from our API.  Please let us know BEFORE the integration process beings if you need this to be done.

Connecting Magento with ChannelGrabber

In order to get the ball rolling with your Magento integration with ChannelGrabber, please email the following details to and our Implementations Specialist will help you further:

Magento SSH Admin Login Credentials:

FTP Login Details:

  • FTP Host

  • FTP Username

  • FTP Password


We do plan to further develop our integration with Magento in the future, to add more functionality, however we have other core features on our road-map which we will be working on first, according to customer demand, so new Magento features will be further into the future.  If you are interested in suggesting new features and improvements we can make to ChannelGrabber, you can email your ideas to and we will document them with our Product Strategy Team for future consideration.

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