Cloud Commerce Group

Where can I find my Brand ID and API Key for using it on a new machine

CCP - Order Importer: Locating the Brand ID and API Key

How to reset an order that has previously errored or was already imported into CCP

CCP - Order Importer: Force retry of Particular Order

Take care when running on machines that share folders with synching services or network drives as file paths may not be what you expect

CCP - Order Importer: If your computer uses Cloud Storage Services or other Network Drives

What to do if you see this error in the logs - this is the default error when the exact cause of the error was unknown.

CCP - Order Importer: Please check that the following SKUs are on the target sales channel

When the order importer will use the configured Shipping Rule ID within an import profile

CCP - Order Importer: Allocating Orders to specific Shipping Rules

This is a error that is typical with system timeouts and a retry, after assessment, may fix the issue

CCP - Order Importer: No specific error message was found

How to copy files between machines when you need to run

CCP - Order Importer: Copying Configuration Between Machines

There is bad data found in the spreadsheet related to the order you are attempting to import

CCP - Order Importer: Invalid Data Found in Request

Known limitations and suitability of purpose of the Order Importer given particular setup environments

CCP - Order Importer: Suitability of Purpose

Chelsea Kelly

Order Importer

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